Frequently Asked Questions
Need to contact me?
I'm Bethany and you can reach me at bethany@fluidplusdrape.com.
Where are you based?
Eugene, Oregon, USA, in the homeland of the Kalapuya people.
Do you offer swatches?
Yes - please see "Swatch Request" page under the "About Us" tab on the navigation.
Do you have a physical storefront?
I have a warehouse / studio space on West 11th near Chambers. It is not a traditional storefront as I focus primarily on online commerce.
1650 West 11th avenue, unit 1A, Eugene, OR 97402
Do you have sewing classes?
We will! Stay tuned! I am developing a community sewing studio (just upstairs from my warehouse) that will be open by Summer 2024.
How can I get connected with local sewing events?
Please follow @EugeneSews on Instagram or click here to join my local sewist e-mail list. I run quarterly fabric swaps at MECCA, just for fun, as well as sewist meet ups.
Do you offer local order pick up?
Yes - for customers in the Eugene / Springfield area. Typically I can get your order ready within 1 business day. Pick up is available from 10am-4pm on weekdays.
How much is shipping?
Currently domestic orders ship free with orders over $85 and there is a flat rate of $8 for domestic orders under $85. We do ship internationally and shipping will be calculated based on the weight of the order.
What is your turnaround time?
Typically expect a 1-2 business day turnaround. During or after large sales, the turnaround time increases to 3-5 business days.
How long will it take for me to get my order?
Expect about 5-7 business days for shipping within the USA. International orders may take a few weeks or more.
Do you offer returns?
No. All sales are final.
However, if something goes wrong with your purchase please e-mail bethany@fluidplusdrape.com.