Frequently Asked Questions

Need to contact me?

I'm Bethany and you can reach me at 

Where are you based?

Eugene, Oregon, USA, in the homeland of the Kalapuya people.

Do you offer swatches?

Yes - please see "Swatch Request" page under the "About Us" tab on the navigation.

Do you have a physical storefront?

I have a warehouse / studio space on West 11th near Chambers. It is not a traditional storefront as I focus primarily on online commerce.

1650 West 11th avenue, unit 1A, Eugene, OR 97402

Do you have sewing classes?

We will! Stay tuned! I am developing a community sewing studio (just upstairs from my warehouse) that will be open by Summer 2024. 

How can I get connected with local sewing events?

Please follow @EugeneSews on Instagram or click here to join my local sewist e-mail list. I run quarterly fabric swaps at MECCA, just for fun, as well as sewist meet ups. 

Do you offer local order pick up?

Yes - for customers in the Eugene / Springfield area. Typically I can get your order ready within 1 business day. Pick up is available from 10am-4pm on weekdays. 

How much is shipping?

Currently domestic orders ship free with orders over $85 and there is a flat rate of $8 for domestic orders under $85. We do ship internationally and shipping will be calculated based on the weight of the order. 

What is your turnaround time?

Typically expect a 1-2 business day turnaround. During or after large sales, the turnaround time increases to 3-5 business days. 

How long will it take for me to get my order?

Expect about 5-7 business days for shipping within the USA. International orders may take a few weeks or more.

Do you offer returns?

No. All sales are final.

However, if something goes wrong with your purchase please e-mail