Frequently Asked Questions
Need to contact me?
I'm Bethany (she/her) and you can reach me at bethany@fluidplusdrape.com.
Where are you based?
Eugene, Oregon, USA, on Kalapuya land. Just two hours south of Portland, OR.
Do you offer swatches?
Yes - please see "Swatch Request" page under the "About Us" tab on the navigation.
Do you have a physical storefront?
No, I do not have a traditional storefront - instead I have a small warehouse in West Eugene. Shopping is available by appointment or keep an eye on the IG page to see if when open shopping days are being offered.
1650 West 11th avenue, unit 1A, Eugene, OR 97402. Park in the lot and my unit is the last one on the right.
How can I shop in person?
Occasionally I do open-hours / remnant sales but feel free to reach out anytime to shop by appointment. Shopping by appointment is not as formal as it sounds, just reach out to make sure I'm in the shop / not buried in online orders :)
Do you have sewing classes?
We may at some point! Currently I can recommend Fashion Clownette for local classes :)
How can I get connected with local sewing events?
Please follow @EugeneSews on Instagram or click here to join my local sewist e-mail list.
Do you offer local order pick up?
Yes - for customers in the Eugene / Springfield area. Typically I can get your order ready within 2 business days. Pick up is available from 10am-4pm on weekdays by appointment. Weekend pick up is not available.
How much is shipping?
Domestic orders ship free with orders over $95 and there is a flat rate of $8 for domestic orders under $95. We do ship internationally and shipping will be calculated based on the weight of the order.
What is your turnaround time?
Typically expect a 1-2 business day turnaround. During or after large sales, the turnaround time increases to 3-5 business days.
How long will it take for me to get my order?
Expect about 5-7 business days for shipping within the USA. International orders may take a few weeks or more.
Help! My order seems lost in the mail?
Yep, e-mail me (bethany@fluidplusdrape.com) and we will figure it out together. Please note that USPS won't refund me until the package has been undelivered for 30 days.
Do you offer wholesale?
For super small scale fashion designers (like you sew clothes and sell them but are a one person team) you can message me for custom wholesale discounts (typically up to 20% off) but its restricted to certain fabrics / yardage quantities.
Do you offer returns?
No. All sales are final.
However, if something goes wrong with your purchase please e-mail bethany@fluidplusdrape.com and we will find a solution.