Frequently Asked Questions

Need to contact me?

I'm Bethany and you can reach me at bethany@fluidplusdrape.com. 

Where are you based?

Eugene, Oregon, USA, in the homeland of the Kalapuya people.

Do you offer swatches?

Yes - please see "Swatch Request" page under the "About Us" tab on the navigation.

Do you have a physical storefront?

I have a warehouse / studio space on West 11th near Chambers. It is not a traditional storefront as I focus primarily on online commerce.

1650 West 11th avenue, unit 1A, Eugene, OR 97402

Do you have sewing classes?

We will! Stay tuned! I am developing a community sewing studio (just upstairs from my warehouse) that will be open by Summer 2024. 

How can I get connected with local sewing events?

Please follow @EugeneSews on Instagram or click here to join my local sewist e-mail list. I run quarterly fabric swaps at MECCA, just for fun, as well as sewist meet ups. 

Do you offer local order pick up?

Yes - for customers in the Eugene / Springfield area. Typically I can get your order ready within 1 business day. Pick up is available from 10am-4pm on weekdays. 

How much is shipping?

Currently domestic orders ship free with orders over $85 and there is a flat rate of $8 for domestic orders under $85. We do ship internationally and shipping will be calculated based on the weight of the order. 

What is your turnaround time?

Typically expect a 1-2 business day turnaround. During or after large sales, the turnaround time increases to 3-5 business days. 

How long will it take for me to get my order?

Expect about 5-7 business days for shipping within the USA. International orders may take a few weeks or more.

Do you offer returns?

No. All sales are final.

However, if something goes wrong with your purchase please e-mail bethany@fluidplusdrape.com.